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Fundamentals of Content Management

Course Description

Content management when it is strategically aligned with both the business priorities (to ensure the right content is created and maintained) and the employee experience (to ensure that content supports learning needs and can be accessed and applied in the flow of work). This training course delivers the latest methodologies, processes, and best practices for managing content.  This course provides an in-depth understanding of content management and criteria to identify high-value content that is important to an organization's business outcomes.  The course looks at how organizations formulate their content strategies and put the best resource model in place to execute those strategies, and drive the content management process lifecycle.

Learning Outcomes

  • Recognize content management as a capability and Process-based approach enabled by supporting technologies
  • Show the importance of content management in solving problems and demonstrating value to the business
  • Describe the essential elements in a content management methodology
  • Identify best practices that enable a content management lifecycle
  • Use proven content management templates and tools to Define foundational elements used in developing a standard content management approach

Completion Criteria

  • View entire course
  • Complete every section of the course
  • Pass course evaluation with a 70% or greater

Audience

This course is ideal for:

Syllabus

Register Now!
Next Class: Nov 3 -5, 2026

Earn the Process Classification Framework® (PCF)
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(3-day class from APQC).

Standard rate for new students: $1,995
Past Grads (CKM/CKS): $1,595*

Package includes the 2-day Master Class, Course Workbook, KM Foundation Online Program, Online Exam, Certificate/Badge, and "Knowledge Hub" access to new instructional videos on KM and related topics -
no expiration.

And - you get the original Taxonomy Design self-paced course (free!) as part of your package -
10 hours of bonus material.

‍*Past Grads (CKP/CKM/CKS) may bypass the "KM Foundation" program and start with the Master Class.
Contact KMI today for your special quote.

Questions?

Call (US): 703-327-7096
Or email: training@kminstitute.org

‍
We are standing by to help!

How to Contact Us

3554 Founders Club Drive, Sarasota, FL, 34240 (USA)

Phone: (US) 1-703-327-7096

Training:training@kminstitute.org

General Questions:info@kminstitute.org

What's Coming Up

Certified Knowledge Specialist - KM & Enterprise AI

Certified Knowledge Specialist - Organization Development