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Knowledge Elicitation

Course Description

This is your chance to break down silos and improve collaboration in your organization.

Knowledge elicitation is a key step in APQC’s Transfer of Knowledge approach.  This course will provide best practices, techniques, tools, and lessons for building skills for eliciting, capturing, and beginning the knowledge transfer process. The course will provide common ways to identify critical knowledge and what roles are most effective in a structured knowledge elicitation and transfer event.

This course is part of the APQC Knowledge Management Basics Learning Path: a 5-part course series offering a foundational understanding and practical skills for professionals looking to apply knowledge techniques across their organization. Purchase the course bundle here. (If you’ve already purchased this course and want to upgrade to the Knowledge Management Basics Learning Path, please contact our training team for a discount code.)

Learning Outcomes

  • Explain how knowledge elicitation and knowledge transfer activities enable APQC's knowledge flow processes.
  • Identify the drivers for a business case for eliciting, capturing, and transferring knowledge​.
  • Differentiate between various knowledge management approaches and how knowledge elicitation supports.
  • Assess your organization's readiness for knowledge elicitation and transfer.
  • Use APQC’s knowledge elicitation techniques and tools.​

Completion Criteria

  • View entire course
  • Complete every section of the course
  • Pass course evaluation with a 70% or greater

Audience

Syllabus

Register Now!
Next Class: Nov 3 -5, 2026

Earn the Process Classification Framework® (PCF)
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(3-day class from APQC).

Standard rate for new students: $1,995
Past Grads (CKM/CKS): $1,595*

Package includes the 2-day Master Class, Course Workbook, KM Foundation Online Program, Online Exam, Certificate/Badge, and "Knowledge Hub" access to new instructional videos on KM and related topics -
no expiration.

And - you get the original Taxonomy Design self-paced course (free!) as part of your package -
10 hours of bonus material.

‍*Past Grads (CKP/CKM/CKS) may bypass the "KM Foundation" program and start with the Master Class.
Contact KMI today for your special quote.

Questions?

Call (US): 703-327-7096
Or email: training@kminstitute.org

‍
We are standing by to help!

How to Contact Us

3554 Founders Club Drive, Sarasota, FL, 34240 (USA)

Phone: (US) 1-703-327-7096

Training:training@kminstitute.org

General Questions:info@kminstitute.org

What's Coming Up

Certified Knowledge Specialist - KM & Enterprise AI

Certified Knowledge Specialist - Organization Development