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Knowledge Sharing: Best Practices to Break Down Barriers

Course Description

The best ideas build on shared knowledge. Learn how to identify, visualize, and protect critical knowledge in your organization.

APQC’s Knowledge Sharing: Best Practices to Break Down Barriers provides practical strategies and tools to identify and tackle the most common barriers to knowledge sharing in organizations. Drawing on APQC’s research, this course explores ten key barriers—from cultural resistance and lack of awareness to misaligned measures and trust issues—that can hinder the flow of knowledge.

You’ll learn through real-world examples, interactive activities, and practical strategies, how to assess your organization’s culture, engage stakeholders, and build knowledge-sharing habits into daily routines.

This course is ideal for business leaders, KM practitioners, content managers, process owners, HR professionals, and change agents. By the end, you’ll be ready to drive knowledge-sharing in your organization and help create a more collaborative, innovative, and continuously improving workplace.

This course is designed as a collaboration between APQC and The Competency Alliance (TCA). Now offered in English, Spanish, French, German, Mandarin, and Portuguese.

Learning Outcomes

  • Identify the ten most common barriers to knowledge sharing
  • Assess cultural and structural factors that impact knowledge-sharing
  • Differentiate between structural and mind-set barriers
  • Apply targeted strategies to address barriers
  • Recognize cues that signal common barriers
  • Understand how knowledge flow integrates into business processes to remove barriers

Completion Criteria

  • View entire course
  • Complete every section of the course
  • Pass course evaluation with a 70% or greater

Audience

This course is designed for professionals who shape how knowledge flows within organizations—whether leading transformation or supporting it from within.

Syllabus

Register Now!
Next Class: Nov 3 -5, 2026

Earn the Process Classification Framework® (PCF)
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(3-day class from APQC).

Standard rate for new students: $1,995
Past Grads (CKM/CKS): $1,595*

Package includes the 2-day Master Class, Course Workbook, KM Foundation Online Program, Online Exam, Certificate/Badge, and "Knowledge Hub" access to new instructional videos on KM and related topics -
no expiration.

And - you get the original Taxonomy Design self-paced course (free!) as part of your package -
10 hours of bonus material.

‍*Past Grads (CKP/CKM/CKS) may bypass the "KM Foundation" program and start with the Master Class.
Contact KMI today for your special quote.

Questions?

Call (US): 703-327-7096
Or email: training@kminstitute.org

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We are standing by to help!

How to Contact Us

3554 Founders Club Drive, Sarasota, FL, 34240 (USA)

Phone: (US) 1-703-327-7096

Training:training@kminstitute.org

General Questions:info@kminstitute.org

What's Coming Up

Certified Knowledge Specialist - KM & Enterprise AI

Certified Knowledge Specialist - Organization Development